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Shipping & Return Policy

Order Processing

Most orders placed before 12 noon Greenwich Mean Time (GMT) are shipped the same day or very next business day but this is not guaranteed. During our peak season, due to the large volume of orders please allow 2-4 business days for us to process and ship your order. We do not ship on weekends or holidays.

Shipping Methods

All orders are shipped from Republic of Serbia.

Domestic orders are shipped via Regular Mail Service, expected delivery time is 2-5 working days.

We ship international orders via Express Mail Service (EMS), which allows status tracking. If you did not receive tracking information on your order please contact us. Expected delivery time regarding of destination country is shown in following table:


ZONE COUNTRY Expected Delivery Time
1 European Countries 7 to 14 days
2 Countries of America, Asia, Africa, Australia and New Zealand 14 to 21 days


Delivery Times

Parcels are delivered within the shortest delivery time limits. Time limits excluding the day of reception, Saturdays, Sundays and national and religious holidays in the Republic of Serbia as well as in the country of destination. Time limits also exclude potential retention of the parcel on the border if shipped internationally.

Return Policy

If you are not 100% satisfied with your purchase, you can return your order for a full refund. You can return your purchase for up to 30 days from the purchase date. Returned products must be in the condition you received them and in the original box and/or packaging. Buyer shall bear the costs of returning goods.